Last updated and effective date: October 19, 2022

 

Your privacy and protecting your personal information is important to Skin Crush LLC.

 

This privacy policy describes how we collect, use, share, and protect your personal information in the course of operating Skin Crush’s business through our website, www.myskincrush.com, mobile applications (collectively, “websites”), social media accounts, and in other ways you engage with us.  It also explains the rights and choices you have with respect to your personal information, and how you can reach us to get answers to your questions.

 

Our websites may include links to websites and/or applications operated and maintained by third parties. Please note that we have no control over the privacy practices of websites or applications that we do not own. We encourage you to review the privacy practices of those third parties.

 

Information we collect, how, when, and why it is collected:

The types of information we collect depend on your interaction with us. We may collect basic identifying information such as your full name, alias, postal address, e-mail address, phone number, date of birth, account name, passwords, signature, username or social media handle, or other similar identifiers for the following:

  • Creating a customer account on our Website;

  • order, purchase, exchange, return, or cancel an order for, any of our products or services, whether through a Website or in our retail stores;

  • order and refund history;

  • payment information such as method of payment, credit and debit card information, amount paid, signature;

  • demographic information such as age, language preferences and other demographic information;

  • contact us, make an inquiry about any of our products or services or otherwise request information or assistance from us;

  • communicate with our customer service representatives;

  • sign up to receive notifications about an online order, including when the order will be delivered or ready for pickup in store;

  • sign up to receive catalogs, newsletters, emails and/or SMS messages with information about new and limited-edition products, special offers, events or other news;

  • register and participate in our customer forums or other programs;

  • provide feedback or make other submissions to Skin Crush;

  • participate in a contest, sweepstake or other promotions;

  • your image with cameras used in our stores to track store traffic or otherwise administer our loss prevention program and promote security;

  • participate in or respond to consumer survey or requests for consumer opinions, concerns or preferences regarding our products and services;

  • apply for employment with Skin Crush;

  • engage with us on social media; or

  • use features of a Website that may be offered from time to time and may require such information in order to use the feature (including but not limited to submitting user-generated content as described in the Terms of Use).

  • information about your interests and preferences such as wish lists and marketing consent;

  • information about the devices you use to shop online;

  • certain information and data that may be collected when you visit a Website, such as pages viewed, your IP address, browser information, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, connection speed, read time, display time, and number of clicks, cookies and other online identifiers, or information collected when you interact with us on social media sites or through our electronic communications such as e-newsletters;

  • your image with cameras used in our stores to track store traffic or otherwise administer our loss prevention program and promote security; and

  • certain personal information contained in a resume, cover letter or similar employment-related materials, or any applicable pre-screening questions, if you apply for an employment opportunity with us.

  • Photographs, images, videos, and recordings of your voice (such as when we record customer service calls for quality assurance).

  • Geolocation Data, Including information that permits us to determine your location, such as if you manually provide location information or enable your mobile device to send us precise location information.

  • Browsing or search history, and information regarding your interactions with our websites, mobile applications, emails, or advertisements.

  • Inferences drawn from or created based on any of the information identified above

  • Reporting any potential adverse reactions

  • Physical characteristics including, Including skin tone and type, hair color and type, eye color, and other beauty profile information you provide.

  • Health and medical information you choose to provide regarding skin conditions or medications in connection with a beauty service, in-store digital experience, or product recommendation.

  • Responding to queries

 

Although the sections above describe our primary purpose in collecting your personal data, in many situations we have more than one purpose. For example, if you complete an online purchase we collect your personal data to perform our contract with you, but we also collect your personal data as we have a legitimate interest in maintaining your information after your transaction is complete so that we can quickly and easily respond to any questions about your order. As a result, depending on the requirements of applicable privacy laws, our collection and processing of your personal data is based in different contexts upon your consent, our need to perform a contract, our legal or regulatory obligations, and/or our legitimate interest in conducting our business.

 

In some cases, such as when you ask us to ship an order or you purchase a gift or gift certificate, we may collect information about someone other than you, such as the name, address, telephone number and email address of the recipient. You represent and warrant that you have the right and authority or have obtained all necessary consents to provide any information, including personal information of another individual, that is provided by you to Skin Crush.

 

Information we collect by automated means

When you visit this site or our online advertisements or use one of our social networking or mobile applications, we collect certain information about your usage or device by automated means or by using technologies such as cookies, web server logs, and web beacons.  For example, if you use one of our mobile applications, we may collect your unique device identifier (or other device identifier) and/or geolocation data in order to offer you certain features or functionalities within that mobile application.  As set forth in more detail below, we may also collect information about your usage and browsing habits using various web-based technologies.

 

Technologies we use

Cookies, Web Server Logs and Web Beacons

Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser.  Your browser may notify you when you receive certain types of cookies and how to restrict or disable certain cookies.  Please note, however, that without cookies you may not be able to use all of the features of our website.  In conjunction with obtaining information through cookies, our web servers may log details such as your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone in which your device is located.  The web server logs also may record information such as the address of the web page that linked you to our site and the IP address of the device you use to connect to the Internet.

 

To control which web servers collect this information, we may place tags on our web pages called "web beacons.”  These are computer instructions that link web pages to particular web servers and their cookies.

Third party web analytics services

We may use third party web analytics services on this site, our social media platforms, or our social networking or mobile applications, such as those of Adobe Site Catalyst, Core metrics and/or Google Analytics.  The service providers that administer these services use technologies such as cookies, web server logs, and web beacons to help us analyze how visitors use the site.  The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate use of the website.  You may deactivate the ability of these analytics services to analyze your browsing activities on this site.  To exercise your choice with respect to their collection of information on this site:

For Adobe Analytics, please click the link here:  https://www.adobe.com/analytics/web-analytics.html

To disable the Google Analytics cookie and cookies of any other third-party web analytics service provider, some browsers indicate when a cookie is being sent and allow you to decline cookies on a case-by-case basis.

 

Targeted Advertising

We also may contract with third-party advertising networks that collect IP addresses and other information with cookies, web server logs, and web beacons on our websites and emails; on third-party websites and emails; and on our advertising placed on third-party websites.  They use this information to provide advertisements about products and services tailored to your interests (including for companies not affiliated with us).  You may see these advertisements on other websites.  This process also helps us manage and track the effectiveness of our marketing efforts.  To learn more about these and other advertising networks and their opt-out instructions, click here.

How we use the information collected by automated means

We may use the information collected through automated means on this site for market research, data analytics, and system administration purposes, such as to determine whether you have visited us before or are new to the site, and for compliance with our legal obligations, policies and procedures, including compliance with relevant industry standards and the enforcement of our Terms and Conditions.  We also may use the information in other ways for which specific notice is provided at the time of collection.

California do not track notice

Under California law, website and online service operators are required to disclose how they respond to web browser do not track" signals or other similar mechanisms that provide consumers the ability to exercise choice regarding the collection of personal information about a consumer’s online activities over time and across third party websites, to the extent the operator engages in that collection.  At this time, we do not track our customers’ personal information over time and across third-party websites and therefore this requirement does not apply to us.

California law also requires website and online service operators to disclose whether third parties may collect personal information about their users’ online activities over time and across different sites when the users use the operator’s website or service.  Third parties that have content or services on our site such as a social feature, analytics service, or an advertising network partner, may obtain information about your browsing or usage habits but this information does not include personal information.  We do not knowingly permit such third parties to collect any personal information from our site unless you directly provide it to us and we provide it to them with your consent.

Information we share

We do not rent lists or sell or otherwise disclose personal information we collect about you, except as described here.  We may share your personal information with the following

Our affiliates within the Skin Crush umbrella of companies

Service providers who perform services on our behalf based on our instructions.  We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.  Examples of these service providers include entities that process credit card payments, fulfill orders, and provide web hosting and marketing services.

Other third parties with your consent (e.g., some of our Facebook applications may share information collected through those apps with your Facebook friends or other Facebook users).

In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.

We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets.  Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Privacy Policy.  Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.

Your rights and choices

We offer you certain choices in connection with the personal information we collect from you, such as how we use the information and how we communicate with you.  To update your preferences, ask us to remove your information from our mailing lists or submit a request, please contact us as specified below.

Email opt-out

You can at any time tell us not to send you marketing communications by email by clicking on the unsubscribe link within the marketing emails you receive from us or by contacting us as indicated below.  You also may opt out of receiving marketing emails from Skin Crush Cosmetics by clicking here.

Postal mail opt-out

You can ask Skin Crush to stop sending you marketing communications by postal mail by following the instructions that may be included in a particular promotion.  You also can request that we refrain from sending you promotional postal mail by contacting us as indicated below.

Social Networking Application Opt-Out

To remove or delete our apps from your social networking account, follow the instructions from the social network:

Facebook provided by the Facebook Help Center.

Geo-location information

When you use one of our mobile applications, you may be asked for your geo-location via our mobile application.  You may choose not to share your geo-location details by adjusting your mobile device’s location services settings.  To decline from sharing your geo-location details, follow the instructions on your mobile device on changing the relevant settings; otherwise, please contact your service provider or device manufacturer.

Withdrawing Consent

You may withdraw any consent you previously provided to us, or object at any time on legitimate grounds, to the processing of your personal information.  We will apply your preferences going forward.  In some circumstances, withdrawing your consent to our use or disclosure of your personal information will mean that you cannot take advantage of some of our products or services.

Reviewing, Updating and Modifying Personal Information

Subject to applicable law, you may have the right to request access to and receive details about the personal information we maintain about you, update and correct inaccuracies in your personal data, and have the information blocked or deleted, as appropriate.  The right to access personal information may be limited in some circumstances by local law requirements.  You may request to review, change, or delete your personal information by sending an email to sctech@myskincrush.com.

 

Data transfers

We may transfer the personal information we collect about you to countries other than the country in which the information was originally collected.  Those countries may not have the same data protection laws as the country in which you initially provided the information.  When we transfer your information to other countries, we will protect that information as described in this Privacy Policy.

 

Children's privacy

If you are under thirteen years of age, you may browse our site.  However, you may not provide personal information to us.  This site is not directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen on the site.  If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on the site, we will delete the information from our records.

 

How We Protect Personal Information

We maintain appropriate administrative, technical, and physical safeguards designed to protect the personal information you provide against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.

Links to other websites

Our website may provide links to other websites for your convenience and information.  These websites may operate independently from us.  Linked sites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites.  To the extent, any linked websites you visit are not owned or controlled by us, we are not responsible for the sites’ content, any use of the sites, or the privacy practices of the sites.

Updates to our privacy policy

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices.  We will post a prominent notice on our website to notify you of any significant changes to our Privacy Policy and indicate at the top of the Policy when it is updated.

How to contact us

If you have any questions or comments about this Privacy Policy or if you would like us to update information, we have about you or your preferences, please contact us by email at sctech@myskincrush.com.